1. How can I get information on withheld result?

   Apply to the Controller of Examinations through the Study Centre with requisite documents within 60 days from the result's declaration date. Contact the Coordinator of the Study Centre for information regarding the requisite documents to be submitted. If the request is made after 60 days but before 90 days, you have to pay a fine of Rs 1000/-. If the request is made after 90 days no request will be entertained and the result will be updated as failed.

2. Can I change the elective subject after admission?

   A candidate enrolling for the BA programme in KKHSOU is required to select his/her elective course after careful deliberation in the 1st semester. If a learner wants to change the elective course in the 1st semester, he/she should write an application (forwarded by the Study Centre) to the Registrar of the University. The last date for course change after admission (if any) will be two months from the last date of admission. For subject change, a learner has to pay through SBI challan a sum of Rs. 500/- plus the cost of SLM (Rs. 75/- for undergraduate and graduate programmes; and Rs. 150/- for post-graduate programmes per booklet).

3. How do I take admission for the next semester onwards?

After completion of a particular semester, a learner is required to apply for the next semester simply by paying the necessary fees within one month of the last examination day of the previous semester. Admission should be taken in all Degree, Diploma, and Certificate programmes without any break. For details, please refer to the Prospectus, page 5.

4. Whom should I approach for admission into KKHSOU?

Admission to various programmes is through online mode only. For details visit www.kkhsou.in. In case you need support, please come to your nearest KKHSOU Study Centre / KKHSOU Khanapara Campus / Jorhat Regional Centre.

5. What are the eligibility criteria for Lateral Entry in MCA?

   Any Graduate (except Fine arts) from KKHSOU or any other University recognized by UGC with DOEACC A level or with PGDCA from KKHSOU or any other UGC recognized University having Mathematics or Computer Science at 10+2 Level can enrol themselves in the third Semester of the MCA programme of KKHSOU.

6. What are the eligibility criteria for Lateral Entry in MBA?

   Candidates having PG Diploma in Business Management from KKHSOU or any other University/Institute recognized by UGC/AICTE having 75% common courses are eligible to get lateral entry in the 3rd semester of the MBA Programme. Lateral admission will require prior approval from the university authority.

7. Tell me about the admission test for MBA course?

   For admission into MBA, candidates except the exempted one, must clear an Entrance Test. Questions in the Common Entrance Test shall be objective type consisting of General Knowledge, General English, General Arithmetic, and Test of Reasoning. Admission and Entrance Test should be through the Study Centres of the University offering MBA programmes.

8. What are the rules for Repeat and Betterment in KKHSOU?

   The betterment option applies to Master's Degree Learners only. For clearing a particular course of a particular programme up to the final degree a minimum of 35% marks, which comprise the marks obtained from term-end examination and home assignments as indicated are required. Only One Chance will be given to candidates for betterment in the next session. For availing repeat performance or Betterment a candidate has to apply using a specific betterment form which is available on the website within one month from the date of declaration of result. Betterment chance can be availed of only for two papers in one Semester.

9. How can I obtain a Pass Certificate?

   Application for Provisional/Original Pass Certificate must be submitted at the office of the Registrar, KKHSOU along with all the necessary documents. When a learner applies for a Provisional Pass Certificate after passing a particular programme, approximately 30 days are required for the issue of the same.

10. Tell about the eligibility for Term End Examination.

    To be eligible to appear for the Term End Examination in any course, the  Learners are required to fulfill certain conditions such as valid registration for the programme, submission of required assignments, and submission of examination form along with requisite fees.

11. When should I submit the assignments?

    Assignments are required to be submitted one month before the examination at the respective Study Centre. You will get the assignment on the university website www.kkhsou.ac.in.

12. Whether KKHSOU is recognized by UGC or not?

Yes, KKHSOU is recognized by UGC. For details, you can check here: [KKHSOU UGC Recognition](https://kkhsou.ac.in/web/index_page_details.php?page=Um1pOEkwSUthVEd1N3lVOGl2QSt6UT09&title=recognition).

13. What is the procedure to correct my name/subject name in the admit card/marksheet? Is there any fee I have to pay for it?

    The procedure and fee for correction depend on whether the error is in the university Registration Certificate or in the admit card/mark sheet. Corrections within a month of issuance are usually free, but after that, a fee is applicable.

14. I have submitted the assignments but my result is still withheld. What should I do?

    If your result is withheld due to home assignment marks, you need to ask the coordinator of your study centre to resubmit the marks to the Controller of Examinations.

15. What is the procedure for rechecking of Examination Script? How much time is required to get the results?

    One can request for re-scrutiny/ photocopy/ re-evaluation of their maximum 3 numbers of answer scripts within one month each from the declaration of the result with a payment of fees. The time required for the declaration of each result is a maximum of 30 days.

16. Is it possible to change the examination centre? Let me know the procedure.

    One can change the examination centre only after approval from the Controller of Examinations. For this, the candidate has to send an application to the Controller of Examination through proper channel at least one month before the commencement of the said examination.

17. What is the procedure of issuing a lost document?

    To obtain a duplicate document, a learner has to apply to the university through proper channels by enclosing the required documents such as a police report, a paper cutout in any daily newspaper, and the prescribed fee.

18. What is the amount to be paid for form fill up of Back examination?

    The fees for form fill up of Back examination vary depending on the type of candidate and the specific examination. The details can be found in the university prospectus.

19. When will 1st/2nd/3rd/4th/5th/6th semester result be declared?

    All the results are declared within three months from the last date of the examination. To check your result, please visit KKHSOU website.

20. When will 1st/2nd/3rd/4th/5th/6th semester examination be held?

    All the Odd semesters (1st, 3rd, and 5th) will be held in January, February, and March, while all the Even semesters (2nd, 4th, and 6th) will be held in the months of June, July, and August.

Here are the remaining FAQs:

21. What are the documents to be submitted for Consolidated Marksheet?

    To obtain a consolidated marksheet, you need to submit an application through proper channels, along with photocopies of all the marksheets, including back and betterment marksheets.

22. How are duplicate documents issued?

    Duplicate documents are issued upon application through proper channels, along with required documents such as a police report, paper cutout of the advertisement stating the loss of the document, and the prescribed fee.

23. How can I correct my name (or any other corrections) on my Admit card?

    You need to submit an application to the Registrar through proper channels, along with an affidavit and the prescribed fee for correction.

24. How can I get transfer from one Study Centre to another?

    You can download the transfer form from the university website, get it signed by both coordinators of the study centres, and enclose the prescribed fee.

25. What is the Admission Procedure for Ph.D.?

    Admission to the Ph.D. program is based on performance in the entrance test and viva. Shortlisted candidates of the written test will have to make a presentation of their research proposal synopsis.

26. What is the Admission procedure for M.Phil. Programme?

    Admission to the M.Phil. Programme is based on the performance of the candidate in the entrance test, which comprises MCQs on research methodology and descriptive type questions in the relevant subject.

27. How can I get updated information on results, notice, etc.?

    You can regularly visit the KKHSOU website or download the android application to get updates.

28. What is the Eligibility Criteria for BA?

    The eligibility criteria for BA include passing the 10+2 examination from a recognized council/university in any stream, including vocational stream, or passing a diploma from polytechnics in any branch.

29. What are the Eligibility Criteria for BCA?

    The eligibility criteria for BCA include passing the 10+2 examination with Mathematics or Computer Science from a recognized council/university, or passing a diploma from polytechnics in any branch of engineering.

30. Can I take Admission Online?

    Yes, you can take new admission online by visiting the KKHSOU website.

31. Who are allowed to use the Central Library of KKHSOU?

    All bona-fide members of KKHSOU, including  Learners, research scholars, employees, ex-employees, and others with permission from the librarian, are allowed admission to the central library.

32. I am neither an employee nor a research scholar of KKHSOU. Can I use the Central Library?

    Yes, you can apply for temporary patronship of the library for studying at the library premises by submitting a valid proof of identity along with the application and library fee.

33. Who can issue books from the Central Library?

    Employees (permanent and contractual) of KKHSOU, PhD scholars, and M.Phil scholars of KKHSOU are permitted to issue books from the Central Library.

34. I have lost a book, what am I required to do?

    Immediately report the loss to the librarian in writing and submit a new copy of the same book to the library within the stipulated time; otherwise, a fee will be charged.

35. Can the dissertation/theses be issued?

    No, dissertations/theses are not issued as they are considered grey literature.

36. How can I access subscribed e-resources of KKHSOU?

    Subscribed resources of KKHSOU can be accessed by KKHSOU library members only at the library premises. For password assistance, you can contact the librarian.

37. I have lost my Identity cum Library Card, what am I required to do?

    Report the loss immediately in writing to the librarian and request for a re-issue of a new card.

38. How can I get the library clearance certificate?

    A library clearance certificate may be issued upon return and surrender of all borrowed library materials. It is required for various purposes such as result declaration, degree award, and others.

39. Is there any criteria for the selection of Major subject in BA programme?

    Yes, learners who wish to pursue a major in BA should select any one of the elective courses they studied in the 1st and 2nd semesters.

40. Can I change the elective subject during intermediate semesters? What is the procedure to be followed?

    Yes, learners can change an elective course during intermediate semesters by writing an application to the Registrar and Controller of Examinations with the prescribed fee and original mark sheets received.

41. I have lost the assignment that came with the SLM. Where can I find a copy?

    Home assignments are made available on the university website immediately after admission to the respective semesters.

42. What will I do if the assignments have not been uploaded on the website?

    You can send an email to the IT Cell of the university at itcell@kkhsou.in, informing them about the respective subject.

43. What will happen if I cannot submit the assignments on time?

    Non-submission of assignments on time may result in the withholding of the result for the particular candidate.

44. Are the degrees obtained from KKHSOU at par with other universities?

    Yes, KKHSOU is recognized by the Distance Education Bureau, New Delhi, and UGC, and its courses are approved. The degrees are recognized by the Government of Assam for government jobs and higher studies.

45. Can I opt out from a Major course?

    Yes, there is a procedure to opt out of a major course by submitting an application to the Registrar with the prescribed fee.

46. How should I prepare my dissertation?

    Dissertations must be prepared under the guidance of a professionally qualified supervisor following detailed guidelines available on the university website.

47. What should I do if I have secured pass marks in all the individual subjects but my result has still been shown as failed?

    If a learner fails to achieve the required aggregate percentage despite passing individual subjects, they may not be eligible for the degree. Options for improvement may be available.

48. Is there any option for betterment in BA programme?

    No, the betterment option is not available for BA programs. It is only provided for Master's degree learners.

49. What procedure is to be followed for preparing a Project Report in the 6th semester of Journalism and Mass Communication?

    Choose a specific topic related to any form of mass communication/journalism/public relations/advertising/media, and prepare a comprehensive project report following guidelines provided on the university website.

50. What are the important rules to be followed for audio-visual production in the 6th semester of BA Journalism and Mass Communication?

    Learners are required to prepare an audio or audio-visual clip on any area of communication/media along with a script. Detailed instructions are available on the university website.

51. What is Smart KKHSOU?

    Smart KKHSOU is an Android application designed for mobile devices, providing various features and resources for KKHSOU  Learners.

52. Can I use Smart KKHSOU for Apple/iPhone devices?

    No, the Smart KKHSOU application is specifically designed for Android devices. However, users can access similar features by typing "m.kkhsou.in" on the mobile browser of non-Android devices.

53. Is there any cost for the Android application of KKHSOU?

    No, the Smart KKHSOU application is free to download and use. However, accessing certain features may incur mobile internet data charges.

54. What should I do if I have an idea or suggestion to add/remove extra features to the Android App?

    You can share your suggestions or ideas for improving the app by emailing them to itcell@kkhsou.in. The university welcomes feedback from users to enhance the application.

55. How can I download the KKHSOU Android application?

    You can download the KKHSOU Android application from the Google Play Store by searching for "KKHSOU" and selecting the app for installation. Alternatively, you can find the download link on the KKHSOU website.

56. In how many languages are the study materials available?

    The study materials are available in English and Assamese languages to cater to the diverse linguistic preferences of learners.

57. Where will we get the assignments?

    Learners will receive assignments through their respective study Centres or can download them from the university website.

58. Can the examination be given in other mediums apart from English and Assamese?

    While question papers are provided in English and Assamese, learners have the option to write their answers in Bengali, Bodo, or Hindi in addition to English and Assamese.

59. How can I pay the fees online if I do not have net banking/ATM/debit card/credit card or an SBI account?

    All payments to the university are accepted through online mode only. If you do not have the mentioned payment methods, you may consider arranging them or seeking assistance from others who do.

60. What will I do if I am not able to find a particular course under the Study Centre I have opted for?

    If a specific course is not available at your chosen Study Centre, you may consider changing your Study Centre. Alternatively, you can reach out to the IT Cell of KKHSOU for further assistance.

61. How can I get the Self Learning Materials (SLMs) if I have taken admission online?

    You can obtain the Self Learning Materials (SLMs) by presenting the fee payment slip of your online admission at the Study Centre you selected during admission.

62. Can I take admission into the Master of Social Work (MSW) program of KKHSOU after completing my BA from the same university?

    Yes, you can take direct admission into the MSW program after completing your BA from KKHSOU.

63. Is there any provision to appear for the Higher Secondary exam in KKHSOU?

    No, KKHSOU does not conduct Higher Secondary examinations.

64. How can I get the previous year question papers?

    Previous year question papers are available on the KKHSOU website. You can access them through the following link: [KKHSOU Previous Year Question Papers](https://lmskkhsou.in/eservices/e-Resources/#Resources%2FQuestion%20Papers)

65. Do I have to appear for an entrance test for the MSW/MScIT programs of KKHSOU?

    No, entrance tests are not required for admission to the MSW or MScIT programs of KKHSOU.

66. Can I take admission into the MA program if I don't have the specific subject at the graduation level?

    Yes, you can still take admission into the MA program even if you don't have the specific subject at the graduation level.

67. Are Study Centres available outside Assam?

    No, as per UGC norms, Study Centres are established within the state of Assam.

68. What are the eligibility criteria for lateral entry into the program?

    Lateral entry into programs is allowed based on certain criteria, such as completion of specific semesters and verification of syllabus compatibility. Details regarding lateral entry can be obtained from the university.

69. Is there any provision for multiple entries and exits?

    Yes, KKHSOU has provisions for multiple entries and exits in undergraduate programs, allowing  Learners to exit at various stages and re-enter as per their convenience.

70. Can I opt-out from a Major course?

    Yes, there are procedures in place for Learners to opt-out from Major courses at specific stages of their academic journey.

71. How should I prepare my dissertation?

    Dissertations must be prepared under the guidance of a qualified supervisor. Detailed guidelines are available on the university's website.

72. What should I do if I have secured the pass marks in all individual subjects but my result has still been shown as failed?

    If a learner fails to achieve the required aggregate percentage despite passing individual courses, they may not be eligible for the degree. They can reappear for specific courses to improve their aggregate percentage.

73. Is there any option for betterment in the BA program?

    No, the betterment option is not available for BA programs. It is only available for Master's degree learners.

74. What is the procedure for preparing a Project Report in the 6th semester of Journalism and Mass Communication?

     Learners should select a specific topic related to mass communication/journalism/public relations/advertising/media and prepare a comprehensive project report under the guidance of recognized course counselors or media professionals.

75. What are the important rules for audio-visual production in the 6th semester of BA Journalism and Mass Communication?

     Learners are required to produce an audio or audio-visual clip on any area of communication/media along with a script. Detailed guidelines are available on the university's website.

76. What is Smart KKHSOU?

    Smart KKHSOU is an Android application for mobile devices designed to provide various functionalities related to the university's services.

77. Can I use Smart KKHSOU for Apple/iPhone devices?

    No, Smart KKHSOU is designed specifically for Android devices. However, non-Android users can access similar features by visiting the university's website on their mobile browser.

78. Is there any cost for the Android application of KKHSOU?

    No, the Smart KKHSOU application is completely free to download and use.